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HSBC Mortgage Services

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22 complaints

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HSBC Mortgage Services social reviews and reports. Join community by posting your own comments or complaints.

HSBC Bank USA is one of the leading financial services companies nationwide. The bank is headquartered in New York City, New York. The tagline of the company is: "The world' s local bank." HSBC provides a complete line of commercial banking products and services to consumers, corporations, establishments and governments. HSBC offers private banking services including checking, savings and personal loans; commercial banking services that include borrowing and insurance; corporate investment banking, credit cards servicing, Internet banking and many other financial services. The bank provides mortgage banking and brokerage operations as well.

HSBC has hundreds of branch offices in many U.S. states. Please try to contact HSBC Mortgage Services Customer Service directly prior to posting any complaints on this site.

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HSBC Mortgage Services Complaints & Reviews
HSBC Mortgage Services Reviews

Lucy.Nor...		 HSBC Mortgage Services - Mortgage Loans

HSBC will not consider consolidating our 1st and 2nd Mortgage loans or lowering the rates on either of them. When we send additional payment to pay down the balance. It is applie...

#248866
Jul 14, 2011
 411

Tmrich680		 HSBC Mortgage Services - HSBC Helpful Hints

My family has been dealing with HSBC mortgage services since 2001. Needless to say, it's been a nightmare but there are a couple of things I've learned along the way that I would ...

#247989
Jul 10, 2011
 429

Molliebi...		 HSBC Mortgage Services - HSBC Mortgage.I bought a home,using HSBC Mortgage in 2002.I received a deed with the number 67 on it

HSBC, bank employees, in collusion with proprietors of mortgage fraud.My house number is 76, got a deed for 67. Went to County Center, in Riverhead, N.y.Found multiple mortgages an...

#244764
Jun 22, 2011
 712

Anonymous		 HSBC Mortgage Services - After four years of working with hsbc to modify our loan they rejected us agan

We started working with hsbc four years ago to modify our loan after my wife lost her job they kept telling us to send in copies of our bills payroll stubs tax papers etc we got no...

#233028
Apr 18, 2011
 1019

JoDiva67		 HSBC Mortgage Services - HSBC Mortgage failed to work with us!

Mid-2009, both my husband and I got cuts in hours at our jobs, HSBC worked out a modification with us. In December 2009, I got laid off....They told us that we needed to submit mor...

#232654
Apr 16, 2011
 737

Anonymous		 HSBC Mortgage Services - Reported to Credit Burea as LATE when we are NOT LATE

We have been under a loan modifiction with HSBC Mortgage Services since October 2010 and have made all our payments as required. In March 2011 they reported to all 3 Credit Bureaus...

#228981
Mar 26, 2011
 389

Kniederm...		 HSBC Mortgage Services - Hsbc toook my house during agreed forbearance class action?

To all concerned please contact me kniedermeier@yahoo.com hsbc took my house after agreed forbearance agreement i paid 6mos and they took my home they said they never receiv...

#225866
Mar 09, 2011
 950

Kobegage		 HSBC Mortgage Services - HSBC Mortgage run around

This is for Mickprincess. HSBC did the same thing to me. I went to HUD and they worked with me. Everytime I sent in the paperwork they requested they would say they...

#219461
Feb 02, 2011
 880

Anonymous		 HSBC Mortgage Services - HFC/HSBC Fail to credit payments in timely manner

I hd a mortgage with HFC paid regular payments on time then I started receiving payments notices from HSBC I had no idea my mortgage was taken over by them. HFC/HSBC in no longer i...

#217656
Jan 22, 2011
 984

Anonymous		 HSBC Mortgage Services - I can never pay HSBC Mortgage via online.

I cannot successfully pay HSBC mortgage online. I use to in the distant past. Now I get "error" (Link ER-RC2:025 when I try to submit. Have tried "forgot password" etc., in order...

#208421
Nov 23, 2010
 541

Travysmom1		 HSBC Mortgage Services - Broke & denied by HFC Beneficial

I would like to say to all the people that HFC Beneficial has done wrong, that I'm one of those people too. I have been trying to get these people to give me a modi...

#206897
Nov 12, 2010
 1099

Chocolat...		 HSBC Mortgage Services

I have been dealing with this issue for 5 months now, this compay stated they paid my real estate city taxes in the amount of $641.07 back in December 2009. They started billing me...

#192147
Aug 02, 2010
 499

Indypros...		 HSBC Mortgage Services - HSBC Oh were here to help? Sure you are.

I did a "loan modification" with HSBC and now after I was on it a year I find that they report to the credit people that the terms of the loan are not being met with a full payment...

#190275
Jul 19, 2010
 416

Anonymous		 HSBC Mortgage Services - Toxic Work Environment

I used to work for HSBC Mortgage in Depew. Some of the Managers harass and abuse the employees; some of the employees are too afraid to say anything because they are afraid of los...

#187130
Jun 24, 2010
 525

Anonymous		 HSBC Mortgage Services - HSBC Will not work with us on hardship case forclosure instead of help

HSBC says that they will work with you. Not true! We sent them a hardship letter before we started falling behind. They ignored us. Sent another hardship...

#134543
Sep 08, 2008
 1096

Mickprin...		 HSBC Mortgage Services - HSBC Refinance

My husband and I applied for a loan through HSBC. From the moment we started the loan process, they were activly aggressive to the point they called both my husband's work and ...

#132865
Aug 26, 2008
 1371

Elizabet...		 HSBC Mortgage Services - Gives no help whatsoever, does not listen to you.

Husband died March 22, 2005. Took 2 l/2 years, many phone calls with people I could not understand, people who transferred me from one person to another with no help in the end.

#122177
May 27, 2008
 659

Lstrahan		 HSBC Mortgage Services - No call back or remorgage who can help?

I have left numerous messages with Millie Labrant HEAD OF SOMETHING? With no return calls back. I have been behind on my payments of interest only to find out that your company won...

#121422
May 19, 2008
 1128

Kanita101		 HSBC Mortgage Services - Do not take equity line of credit with HSBC!

HSBC shut down my equity line of credit for no reason. They said it's because of deterioration credit but I provided them with credit scores from all major credit agencies but ...

#120283
May 08, 2008
 954

CONSUMER...		 ***CUSTOMER SERVICE STINKS AT HSBC Mortgage Services*********

HSBC MORTGAGE SERVICES HAS EXTREMELY POOR CUSTOMER SERVICE, IN ALL DEPARTMENTS. REPS WHO ANSWER THE PHONE GIVE WRONG INFORMATION AND ARE UNWILLING TO GO ONE STEP FURTHER TO SEEK OU...

#119964
May 06, 2008
 917

Robbgibson		 HSBC Mortgage Services - I was Baited into a nonrefundable fee and charged for an appraisal not done

Do not use HSBC for mortgages or refinancing unless you love to go through *** and lose money. I have investigations ongoing from state and federal agencies along with the better ...

#116780
Mar 29, 2008
 3682

Anonymous		 HSBC Mortgage Services - I Hate HSBC

In August 07 I was divorced, in December 07 I lost my job. I contacted HSBC to request a temporary loan modification. I sent in he requested documentation which included recent ban...

#113749
Feb 23, 2008
 2882
Reviews 1-22 of 22

Related Information
Loans and Mortgages
Every time there is a need to borrow money person faces an option - to go to a mortgage broker or to work with a direct lender. Many people choose to work with mortgage brokers and direct lenders alike, depending on their individual situation and needs. A mortgage is a lien on a property/house that secures a loan and is paid in installments over a set period of time. The mortgage secures a person's promise that he/she will repay the borrowed money to buy a home. A person should be ready for a financial commitment that could last several decades. Mortgages come in many different shapes and sizes, each with its own advantages and disadvantages. It is vital to make sure that the right mortgage is selected, the one that is right for a person, his/her future plans, and his/her financial situation. Each borrower may choose among the following types of mortgage: fixed-rate mortgage, adjustable-rate mortgage, balloon/reset mortgage, reverse mortgage. A loan is a type of debt. A loan predetermines the redistribution of financial funds over a certain period of time, between the borrower and the lender. At first the borrower receives a certain amount of money from the lender. The borrowed sum is usually but not always paid back in regular installments, to the lender. As a rule, the service is offered at a cost, which is called an interest on the debt. Under the terms of the loan, a borrower may be subject to certain restrictions - loan covenants. Loans are offered by all the financial institutions, like banks and financial services companies.

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