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This started in Feb. with an electronic payment for my mortgage. It never showed up at HSBC and I started getting calls from their Customer Service. I thought it was cleared up in March when they sent a check back for the full amount. I sent two payments in April...
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#399616
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send payments on time they dont post payments on time. there excuse is they fired 30,000 employee;s to boast corporate earnings. then they charge you late fees and post late payments to credit bureaus. they refuse to refinance they say they would make more money if you...
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#393431
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I've struggled over the last 2 1/2 years to get my mortgage current. Through some luck and a interest rate reduction, I finally have my head above water - I've accrued late fees, and figured now that at least I'm current, I can make a payment on their website, and...
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#392560
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Absolutely unbelievable, all we wanted to do was change the bank account our mortgage payments are going through using the EZ Pay program (which we’ve been using for years). It took dozens of phones calls, hours on the phone, a missed payment, we were transferred...
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#387821
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My loan was made with another mortgage company which HSBC bought. This was my first house,I didn't have much to put down and my credit was not that great. So my interest rate is an outrageous 8.25% with no chance of it going down no matter what the current rates are!....
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Anonymous
HomelessBradyBunch

I am right there with you both, my 1st home is just about ready to go to auction, because HSBC will not refinance or do permanent modifications! 2000 we bought our home, in w...

Anonymous
bamboozled ***sumer

Your story sounds very similar to mine...you are just renting from HSBC and maintaining their property. Because you are so far underwater it will most likely be almost impossi...

#386074
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Hsbc has me locked into a 6.25% mortgage rate and refuses to modify my loan and I have never missed a payment. No one will refinance me because my home value depreciated and I am stuck. I went through their loan modification process and they said I could afford the...
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Anonymous
hsbc hater

I'm in the same boat as you. Bought in 2007. HSBC sucks! They are not at all helpful. Not my choice. My last mortgage company sold to them. I had no say. Not helpful at ...

#380879
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Beware of dealing with HSBC Mortgage Services. don't know where to start but my biggest troubles with HSBC came after a divorce. I lost the house in my divorce to my ex-wife, for about a year she had possession of the home and gave it back to me stating she could...
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#377626
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This is another American Horror Story dealing with this "so called bank.". They do not have to abide by the laws of America. I'm so tired of their so called "we didn't receive all your documents." How can we let them get by with this story again and again. They must...
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Anonymous
Upset customer with HSBC

I am now also having the worst time trying to refinance my home. HSBC has lied to me since the beginning of the year. In the process of trying to refinance, they told the new ...

#373380
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HSBC has been sitting on $50,000 of my money that was paid by my insurance company for damages to my home. The claim check was payable to me and HSBC in early October. HSBC has made up excuse after excuse after excuse why they have not released the funds to pay...
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Shepherdstown, West Virginia
#370398
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I know I haven't posted latley I am just recovering from a sec surgery.... I have contact an attorney who deals with class action suit's so I am awaiting for his call back we need to do something about this company, I beileve if we all come together that we can maybe...
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Anonymous
Anonymous

I am with you if you do. When i went to several attorneys they told me I had a case but it would have to be a classaction suit.. Thry sent me fraudulent documents and than for...

#363041
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